General slowness of applications and email delivery
Incident Report for BlueTie Service Status
Update
Maintenance is complete for tonight. All services are back online. Storage firmware upgrade did not complete per manufacture's instruction. We have contacted the vendor and will continue to monitor system performance in the meantime.
Posted Aug 24, 2022 - 04:04 UTC
Update
Planned downtime is underway.
Posted Aug 24, 2022 - 03:32 UTC
Monitoring
As of 12:30PM, performance has been restored to all aspects of BlueTie systems. We are reviewing options and may communicate an emergency maintenance window for this evening.
Posted Aug 22, 2022 - 17:50 UTC
Investigating
We are currently investigating an issue which is causing general slowness of the BlueTie Webmail, POP and IMAP services. Inbound email delivery is also impacted. We believe this to be storage subsystem related.
Posted Aug 22, 2022 - 14:44 UTC
This incident affects: BlueTie Proprietary Solutions (Webmail, POP-IMAP-SMTP, Inbound Email Delivery).