All Systems Operational

About This Site

Welcome to BlueTie's Service Status page. Here you will find the most up to date information about each of BlueTie's service components.

Thanks for choosing BlueTie!

BlueTie Proprietary Solutions Operational
90 days ago
100.0 % uptime
Today
Webmail ? Operational
90 days ago
100.0 % uptime
Today
POP-IMAP-SMTP ? Operational
90 days ago
100.0 % uptime
Today
Outbound Email Deliverability ? Operational
90 days ago
100.0 % uptime
Today
Inbound Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Solutions Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange (non-Office 365) Operational
90 days ago
100.0 % uptime
Today
BlueTie Drive File & Folder backup and sharing Operational
90 days ago
100.0 % uptime
Today
Sophos Email Security Operational
90 days ago
100.0 % uptime
Today
Sharesync File & Folder backup and sharing Operational
90 days ago
100.0 % uptime
Today
Elevate VOIP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - Hello Everyone,

We have tested and completed our build. Please do not hesitate to reach out to our support team if you have any issues.

Thanks for choosing BlueTie!

Jan 25, 23:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 22:01 EST
Scheduled - Description: Maintenance Build
Date/Time: Wednesday, January 25, 2023 @ 10:00 PM to 1:00 AM EST
User(s) Impacted: All Users - While we do not anticipate any impact, it is possible to experience a brief service disruption during the build process.


Improvements
FEATURE: Bluetiehome paypal prefs - For users of our home service, we are providing the ability to manage your paypal payments within user preferences.
FEATURE: Multi-factor Authentication (phase 1) - To improve the security of our platform and your account, we are introducing MFA as an option for webmail access. This first phase adds limited functionality for select customers.
FEATURE: Integrated Sophos Email Security - Users with Sophos Advanced Email Security will be able to configure their subject prefix for automating encryption.
FIX: - Prevent error when first character of filetype is linefeed - Certain files were causing errors when an attachment was being added or opened within webmail. We now properly handle attachments with those specific characteristics.
FIX: "captured spacebar" bug. There are instances within webmail where the spacebar stops working after using a dropdown selector. We have corrected this to prevent the spacebar from being captured.
FIX: XSS vulnerability in "forgot password" screen - We fixed a security vulnerabililty that was identified during the "Forgot Password" process.
FIX: RPost domain update. Our Registered Email partner is changing their domain. We are updating the application to use their new domain.


As always we value your feedback on the quality of our service and invite you to reach out to our support team if you have questions, product concerns or suggestions.

We continue to use our Status Page and Twitter to notify customers about service issues. Follow @BlueTie_Alerts on Twitter to be in-the-know about service related issues.

Jan 25, 10:09 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.