All Systems Operational

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Welcome to BlueTie's Service Status page. Here you will find the most up to date information about each of BlueTie's service components.

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Uptime over the past 90 days. View historical uptime.
BlueTie Proprietary Solutions Operational
90 days ago
99.97 % uptime
Today
Webmail ? Operational
90 days ago
99.96 % uptime
Today
POP-IMAP-SMTP ? Operational
90 days ago
99.96 % uptime
Today
Outbound Email Deliverability ? Operational
90 days ago
99.96 % uptime
Today
Inbound Email Delivery ? Operational
90 days ago
99.96 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Solutions Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange (non-Office 365) Operational
90 days ago
100.0 % uptime
Today
BlueTie Drive File & Folder backup and sharing Operational
90 days ago
100.0 % uptime
Today
Sophos Email Security Operational
90 days ago
100.0 % uptime
Today
Sharesync File & Folder backup and sharing Operational
90 days ago
100.0 % uptime
Today
Elevate VOIP Operational
90 days ago
100.0 % uptime
Today
Office365 Services Operational
90 days ago
100.0 % uptime
Today
Google Workspace / GMail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Upstream network provider issues
Resolved - After hours of monitoring and careful review of network traces, we are comfortable resolving this event. If you experience further issues, please reach out to us at support@bluetie.com.
Jul 16, 22:48 EDT
Monitoring - Our upstream provider reports the issue may be resolved. We have confirming reports from some clients. We will set this to monitoring for a couple of hours.
Jul 16, 16:48 EDT
Update - We are presently waiting on response from the escalation to Cogent for resolution. We do not have an ETA at this time. We will continue to update here.
Jul 16, 15:29 EDT
Update - We have been collecting a lot of evidence from customers which indicate an issue with Cogent, an upstream network provider. Our datacenter network team continues to work with upstream providers to resolve the issue. If you utilize a VPN to protect your communications, often times connecting to the VPN will circumvent the issue.
Jul 16, 14:45 EDT
Identified - Our network team has been analyzing traces and escalating identified issues to upstream providers. We are getting reports that things are improving, though not completely resolved. Users are experiencing slow webmail response time, but the timeouts and load failures appear to be diminishing. We will keep you updated here.
Jul 16, 12:59 EDT
Investigating - We are working with our network team to identify root cause, which is upstream.
Jul 16, 11:58 EDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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